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Privacy Policy

We, FACTORY-C, Agentur für Messen und Kommunikation, An der Spreeschanze 10/Haus1, 13599 Berlin (hereinafter referred to as "FACTORY-C"), herewith inform you about the processing of personal data for which we are controller within the meaning of the EU General Data Protection Regulation (GDPR). Apart from contacting us per mail, you can also contact us at any time via email to mail@factory-c.com.

Below, we have compiled the most important information regarding data processing in the context of our website for you. Whenever the term "data" is used in the text, it refers solely to personal data as defined by the GDPR.

1) Server Log Data

  1. When using our website, certain information is automatically transmitted to the servers of our website provider, Wix, by the browser on your device for technical reasons. This data is stored and processed on Wix servers.

  2. We process the following data for the purpose of providing the content of the website you visit, ensuring the security of the IT infrastructure, correcting errors, enabling and simplifying searches on the website, and managing cookies. A change of purpose is not planned.

  3. The data processed includes HTTP(S) data: protocol data generated for technical reasons when the website is accessed via the Hypertext Transfer Protocol (Secure) (HTTP(S)). This includes IP address, type and version of your internet browser, operating system, the page visited, the previously visited page (referrer URL), and date and time of the visit. HTTP(S) data may also be stored on servers of Wix or other service providers when requesting third-party content.

  4. The legal basis for processing is our legitimate interest in operating an internet presence and communicating with communication partners in accordance with Article 6 (1) (f) GDPR and Section 25 (2) No. 2 of the German Telecommunications-Telemedia Data Protection Act (TDDDG).

  5. The data is automatically transmitted by the user’s browser.

  6. Recipients of personal data are IT service providers that we use as processors within the framework of a data processing agreement.

  7. IP addresses are anonymized after 24 hours at the latest. Pseudonymous usage data will be deleted after six months.

  8. Without the disclosure of personal data such as the IP address, use of the website is not possible. Communication via the website without data disclosure is technically not feasible.

2) Necessary Cookies

We use cookies on our Wix-hosted website. Cookies are small text files containing information that can be stored on the user's device via the browser when visiting a website. The information stored in cookies can be read out and processed when the website is visited again using the same device. In doing so, we use processing and storage functions of the browser of your device and collect information from the storage of the browser.

In the structure of our privacy policy, we differentiate between necessary cookies and consent/analytics cookies. Cookies that are technically required for the functioning of the website (“necessary cookies”) cannot be deactivated via the cookie management function of this website. The necessary and consent cookies used on this website are automatically set by Wix as the website provider. We do not influence their creation or operation.  However, you can generally deactivate cookies at any time in your browser. Different browsers offer different ways to configure cookie settings. Some functions of the website may not function properly if you deactivate cookies in your browser.

 

2.1) Cookies to control the Cookies and the information text

Wix uses cookies to control the cookies and the cookie information text on our website. This enables Wix to ensure that you do not receive the cookie information text every time you visit the website but that your settings are stored.

  1. The purpose of the data processing is to control the use of cookies on our website as well as to display the cookie information text. A change of purpose is not planned.

  2. The data processed are:

    • HTTP data: HTTP data is protocol data that is generated for technical reasons when the website is visited via the Hypertext Transfer Protocol (Secure) (HTTP(S)): This includes IP address, type and version of your internet browser, operating system used, the page visited, the page previously visited (referrer URL), date and time of the visit.

    • Data for displaying the cookie text: Data is processed as to whether the cookie information text has already been displayed to the specific user.

  3. The legal basis for the processing is our legitimate interest in the simple and reliable control of the cookies and the legally compliant display of the cookie information text in accordance with Article 6 (1) (f) GDPR and Section 25 (2) No.2 TDDDG.

  4. The data is automatically transmitted by the browser of the user.

  5.  Recipients of the personal data are IT service providers which we use as processors within the framework of a data processing agreement.

  6. The data will be deleted after 1 year.

  7. Without disclosure of personal data such as the IP address, the use of the website is not possible. Communication via the website without disclosure of data is technically not possible.

 

2.2) Consent Cookies

Wix uses consent cookies to store your consent, possible revocation of consent and objections to the use of cookies on our website.

  1. The purpose of data processing is to store user choices on cookies (consent, revocation, opt-out). A change of purpose is not planned.

  2. The processed data are:

    • HTTP data: HTTP data is protocol data that is generated for technical reasons when the website is visited via the Hypertext Transfer Protocol (Secure) (HTTP(S)): This includes IP address, type and version of your internet browser, operating system used, the page visited, the page previously visited (referrer URL), date and time of the visit. HTTP(S) data also accumulates on the servers of service providers (e.g. when requesting third-party content).

    • User choice on cookies: User choice on individual cookies or groups of cookies. Time of choice and last visit.

  3. The legal basis for the processing is our legitimate interest in the simple and reliable control of cookies in accordance with the user's choice in accordance with Article 6 (1) (f) GDPR and Section 25 (2) No.2 TDDDG.

  4. The data is provided actively by the user (choice on cookies) or is automatically transmitted by the browser of the user (protocol data, time stamp).

  5. Recipients of the personal data are IT service providers which we use as processors within the framework of a data processing agreement.

  6. The data will be deleted after 1 year.

  7. Without disclosure of personal data such as the IP address, the use of the website is not possible. Communication via the website without disclosure of data is technically not possible.

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3) Contacting FACTORY-C

You can contact us via email or via a Microsoft Form linked from our website. In this context weprovide a link to a Microsoft Form for contacting us. When you click the link and fill out the form,  Microsoft Ireland collects and processes your data. Before clicking the link, no data is transmitted to Microsoft and no cookies are stored on your device. Any information you provide via the Microsoft Form is processed solely by Microsoft in accordance with their privacy policy. We do not control the collection or processing of your data within the Microsoft Form. For information about the processing of personal data by Microsoft, please refer to the Microsoft Privacy Policy: https://www.microsoft.com/en-gb/privacy/privacystatement.

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When contacting us via email, we process your personal data, and any data you submit via email. In this context we process your personal data as follows:

  1. The purpose of the processing is the preparation of a contractual relationship or other communication. A change of purpose is not planned.

  2. Processed data are name, contact data, communication details, time stamp of communication as well as technical metadata of communication.

  3. The legal basis for processing the data with natural persons is Article 6 (1) (b) GDPR (contract or contract initiation), whereas for contracts with legal persons Article 6 (1) (f) GDPR (legitimate interest, namely communication with contact persons relevant to the contract) and Article 6 (1) (c) GDPR (statutory obligations, in particular tax and commercial law provisions) apply. For simple communication, the legal basis is Article 6 (1) (f) GDPR (legitimate interest, namely documentation of communication processes).

  4. Contact data is actively provided by the data subject. Communication metadata and communication data are automatically collected.

  5. We use service providers as processors within the framework of a data processing agreement for the provision of services, especially for the provision, maintenance and servicing of IT systems.

  6. Data of contract partners and service providers will be deleted ten calendar years after termination of the contract or order. Inquiries and communication will be deleted automatically after ten calendar years.

  7. The provision of data is obligatory. Without the provision of data, communication is not possible.

4) Matterport 3D Rendering

On this website, we embed a 3D rendering provided by Matterport, displayed via an iframe. When you view the 3D rendering, certain data (e.g., IP address, browser type, operating system) may be transmitted to Matterport and processed by them. Cookies may also be set by Matterport.

We do not control the collection or processing of this data. For information about how Matterport processes personal data, please refer to their Privacy Policy: https://matterport.com/en-gb/trust.

5) Rights of Data Subjects and Additional Information

  1. We do not use any methods of automated individual decision-making.

  2. You have the right to request information at any time about all your personal data which we are processing.

  3. If your personal data is incorrect or incomplete, you have the right to have it rectified and completed.

  4. You can request the erasure of your personal data at any time, as long as we are not bound by legal obligations that require or allow us to continue processing your data.

  5. If the applicable legal requirements are met, you can request a restriction to the processing of your personal data.

  6. You have the right to object to the processing, insofar as the data processing is based on profiling or direct

  7. If the processing is carried out on the basis of the balancing of interests, you may object to the processing by stating reasons arising from your particular situation.

  8. If the data processing takes place on the basis of your consent or a contract, you have the right to request a copy of the data you provided, insofar as the rights and freedoms of others are not impaired.

  9. If we process your data on the basis of a declaration of consent, you have the right to revoke this consent at any time with future effect. Processing carried out prior to a revocation remains unaffected.

  10. For data submitted via the Microsoft Form linked from our website, you may exercise your rights directly with Microsoft in accordance with their privacy policy: https://www.microsoft.com/en-gb/privacy/privacystatement.

  11. Moreover, you have the right to file a complaint at any time with a data protection supervisory authority if you believe that data processing has been carried out in violation of the applicable law.

Privacy Policy Version: December 2025

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